WE ARE HERE FOR YOU.

EMAIL US AT HELLO@BUVAC-EFFECT.COM.

WE WILL GET BACK TO YOUR MESSAGE BETWEEN MONDAY – FRIDAY.

FAQs

It's up to you! You have the option to order as a guest or you can choose to register.

Your return must be postmarked within 14 days after you have received your order.

When mailing a return: Please ensure your items are securely packaged. We are not responsible for items that are lost or damaged during their return. Please provide either the original receipt or include a piece of paper with your name and order number in the package. Send returns to the following address:

Sindi Ley
BUVAC
Neusser Landstr. 2
50735 Köln
Deutschland

After receiving your order confirmation email, all orders are processed within 2 to 5 business days (except weekends and holidays). You will receive another notification when your order has been shipped. From this point on, the shipping time depends on the respective shipping service provider.

We accept payments from Apple Pay, Google Pay, Klarna, Visa, Mastercard, Discover, PayPal and American Express as well as debit cards.

To place an order in our online store, you need to add the items you have selected in the desired size to your shopping cart. To do this, simply click on the provided button "Add to cart". Now follow the buttons through the secure and convenient ordering process. You can always click on "Buy now" if you want to be redirected to the shopping cart immediately.